Privacy Policy

This Privacy Policy explains what information Leisa Fail Author collects from you, how that information is used, and how it is protected.

1. Information We Collect

We collect information directly from you when you interact with our website.

Personal Identification Information

Email Address: Collected when you subscribe to our mailing list or contact us.
Name, Phone Number, and Shipping Address: Collected only when you place an order for a physical book.
Financial and Billing Information: Collected when you purchase a book. This information is processed securely by our third-party payment providers (such as Stripe, PayPal, or Wix Payments) and is not stored on our servers.

Usage Data (Cookies and Analytics)
We use cookies and analytics tools (including Google Analytics and Wix’s built-in analytics) to collect information about how visitors use this website, such as pages viewed, time spent on the site, device type, and browser information. This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information for the following purposes:

Order Fulfilment: To process payments, deliver physical books or digital files, and provide customer support.
Marketing and Updates: To send newsletters, updates about new book releases, events, or promotions, only if you have opted in.
Website Improvement: To analyse website usage and improve content, navigation, and functionality.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate the website and fulfil services, including:

Wix: Our website hosting and e-commerce platform.
Payment Processors: Such as PayPal, Stripe, or Wix Payments, for secure transaction processing.
Email Service Providers: Used to manage and send newsletters or communications (e.g. Wix Ascend or Mailchimp).
Shipping Providers: To deliver physical book orders.

These providers are required to handle your information securely and in accordance with privacy laws.

4. Your Rights

You have the following rights regarding your personal information:

Unsubscribe: You may unsubscribe from our mailing list at any time using the link provided in our emails.
Access and Correction: You may request access to the personal information we hold about you and request corrections if needed.
Data Deletion: You may request that your personal information be deleted, subject to any legal or operational requirements.

5. Contact Information

If you have any questions about this Privacy Policy, your personal data, or your rights, please contact Leisa Fail Author via the contact form on this website or through the email address provided on the site.

6. Governing Law

This Privacy Policy is governed by the laws of Queensland, Australia.